TradeHarbor creates innovative fraud and identity protection services, which enable trusted interactions in today's digital economy.

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"Identity and Multi-Factor Authentication in a Cloud Based World"

Many of the identity and authentication schemes that are employed today to add security to applications and services are actually exposing our private information ...

"Beyond SaaS"

TradeHarbor’s Web Service Approach :
TradeHarbor’s Voice Signature Service is provided as a true Web Service accessed via a secure API - a superior approach that differentiates TradeHarbor ...

"Capex to Opex"

Accelerating ROI Achievement with TradeHarbor’s VSS :
The Voice Signature Service can uniquely enable an enterprise to achieve its goals of implementing the latest technology within the limits of its capital expenditure budgets by moving the expense to the operating budget on a pay-as-you-go basis with an attractive ROI...

"Authentication Interoperability"

Enroll your Voice Once, Use Anywhere:
The VSS is a true Web Service, therefore, an enterprise is able to implement a consistent approach to authentication across all of its customer, employee and partner touch-points...

TradeHarbor Products
Voice Signature Service
VoiceSig Express
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Voice Signature Service

TradeHarbor’s Voice Signature Service (VSS) is a powerful Web Service that provides ubiquitous, on-demand voice authentication and legally-binding Voice Signatures. The VSS is a unique combination of voice technologies (Speaker Identity Verification, and Automatic Speech Recognition), in a unique Voice User Interface and controlled user dialog to create a secure and cost effective method of verifying the identity of individuals and reducing risk.

Latest News!


January 2013  
ITEN Top 10 of 2012

TradeHarbor - ITEN Top 10 Tech Startups of 2012

According to ITEN ...

"The ITEN Top Ten are our region's (St. Louis) top tech startups and many of them are already making a significant difference in our community, by hiring, building strong customer revenue and attracting investment from local and national investors."

Click Here to watch the video of the announcement

Click Here to read the ITEN January Newsletter


July 2012  
Strikeforce Technology

StrikeForce & TradeHarbor Announce Industry’s First “Three-Factor” Voice Verification Solution

Provides New Level of Cyber Security Assurance for Online Transactions.

Edison, New Jersey (July 17th, 2012) StrikeForce Technologies, Inc. (SFOR.OB), creators of out-of-band authentication and anti-keylogging keystroke encryption, today announced that a strategic partnership with TradeHarbor has resulted in the industry’s first “three-factor” voice verification solution. The new multi-factor solution meets the highest level of regulatory compliance by combining all three critical factors: who you are, what you have & what you know, over a mobile device.

read the full release (Adobe PDF)

June 2012  

9 am Session

eSignature Session

The Voice Signature Service was featured during 2 sessions at the Interactive Intelligence Customer and Partner Conference "Interactions 2012"

Click Here to watch video of the Voice Signature Service Demo and download the slides from the e-Signatures and Voice Signatures session

Vertical Track: Insurance Communications Management: 5 Things You Might Not Know We Can Do Jennifer Wilson, Solutions Marketing Manager, Interactive Intelligence & Jason Loucks IPA Template Developer, Interactive Intelligence

Business Applications Track: How e-Signatures and Voice Signatures Can Revolutionize Your Business Paul S. Heirendt, President & CEO TradeHarbor, Inc. & Jason Loucks IPA Template Developer, Interactive Intelligence

June 2011  
CableShow 2011

Click Here to watch video of "The Park" TV Everywhere segment on Wednesday, June 15: 2:30 pm - 3:30 pm,

Hosted by Will Richmond, Editor/Publisher, VideoNuze

Paul Heirendt, TradeHarbor President & CEO, demonstrates "A New Approach to Strong Multi-factor Authentication for TV Everywhere" - showing how Voice Signature authentication enables trusted interactions for TV Everywhere and an exceptional customer experience interacting with service providers.

Brad Hunt, the former CTO of the MPAA, and now president of the media technology consulting firm Digital Media Directions said...

"TradeHarbor's voice authentication web service is a highly-flexible and easily-implemented authentication solution that can provide cable operators and programmers with enhanced security and operational efficiencies. With the growth of network-connected tablets and smart phones for accessing high-value program streams, the use of voice authentication can address revenue losses from subscriber login sharing, provide families with enhanced parental control, and create a faster and more convenient user login experience using these mobile devices."


Wednesday, June 15, 2011, 06:25 PM MDT
@Cable Show: HBO GO Has 2.6 Million+ Downloads, Watch ESPN Has 2 Million+ Downloads

"Also featured as part of the session were Synacor CEO Ron Frankel and TradeHarbor CEO Paul Heirendt. Ron demonstrated Synacor's new TV Everywhere authentication interface with Suddenlink and Paul showcased his company's voice recognition authentication and personalization technology."


May 8, 2011


Cable & Satelite International

Read the article by TradeHarbor's President & CEO in the May/June Issue of Cable & Satellite International entitled:

The X-factor Paul Heirendt discusses identity and multi-factor authentication in a cloud-based world.

"Many of the identity and authentication schemes that are employed today to add security to applications and services are actually exposing our private information.

The basic idea that a secret is something that is exposed to as few people as possible is violated every day.  The idea that “shared secrets” is a viable method to strongly authenticate someone’s identity seems to be considered as the best practice method for multi-factor authentication.  When in reality a “shared secret” is an oxymoron – once you share something it is no longer a secret, and if it is a fact from a publicly available database it was not a secret to begin with.

If I call my wireless provider and the CSR asks my mother’s maiden name, I have exposed that “secret”, when I use my phone banking application and they ask my mother’s maiden name, I begin to realize that there are a lot of people who could successfully answer that question and supposedly be “authenticated”.  Anyone in my family (which is very large – more than 50 people) and a lot of people who simply know my family, would succeed in that challenge.  My mother grew up in a small town but that is at least another 200-300 people. This illustrates the problem with any knowledge factor – If I can’t remember it, I will fail – if someone else knows it, they will succeed. "



October 4, 2010


Free Integration Support and Free Use of Voice Signature Service SM Offered to Prove ROI for Customer Service, Mobile Content Delivery Applications

ST. LOUIS, MO., Oct. 4, 2010--TradeHarbor® (, the leading provider of Voice Authentication as a Web Service through its Voice Signature ServiceSM (VSS), has announced a "Quick Start" program for cable MSOs and entertainment content providers that includes free integration support and free use of the Voice Signature ServiceSM . For cable, the VSS has specific applications in both Customer Service and TV Everywhere deployments. read more...


April 8, 2010

TradeHarbor is one of six companies receiving recognition from ITEN in their Annual Report Card

The IT Entrepreneurs Network (ITEN,, a St. Louis-based organization that supports startup technology companies, today said that it has enrolled more than 100 emerging companies as members and is making progress in building a stronger community for the region’s technology entrepreneurs.

In assessing ITEN’s progress to date, Brasunas identified ITEN member companies that have achieved recognition and results. read more...


Live Webcast: Meeting New Demands for User Authentication

Tuesday, April 13, 2010 — 1 p.m. EDT / 10 a.m. PDT

Web-based search, commerce, and entertainment — coupled with the human urge to “go mobile”– is making our activity more virtual. In this always-on world, unwanted access to personal data stores is leaving transaction streams vulnerable to fraud. Join Opus Research and TradeHarbor for a discussion of how the two pillars of “something you know” (a PIN or Password) and “something you have” (a physical token, PC, or cellphone) can be easily augmented with unique aspects of “something you are,” in this case your Voice Signature. Sign up or read more...


April 23, 2010
TradeHarbor® President to present "Web Service for Enterprise Voice Authentication" at Mobile Voice Conference 2010 in San Francisco.


March 25, 2010
TradeHarbor® participates in Speech Technology Magazine Roundtable Event: "How Verifying Your Customer's Identity Can Save You Money"


March 23 , 2010
USAN and TradeHarbor® Announce Channel Partnership TradeHarbor®'s Voice Signature ServiceSM available with USAN's Call Center Cloud Solution.


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