FOR IMMEDIATE RELEASE CONTACT: TradeHarbor, Inc. (314) 878-1200 Ext. 424 or
info@tradeharbor.com WellPoint Deployment Is “A Coup For TradeHarbor” According To Opus Research Report ST.
LOUIS, October 25, 2007 –
WellPoint (WLP) is the largest health benefit provider in the United States with 34 million members Highlights from the report: The acceptance of voice biometrics-based e-signatures - as part of a legally binding transaction by a large insurer - is a breakthrough for the biometric community. But it is one that has been largely under the radar for the simple reason that WellPoint sees it as a source of competitive advantage. As many businesses around the U.S. enter the weeks of "open enrollment" for benefits packages, it is particularly fitting that WellPoint has taken the wraps off its Web-based system for opening new accounts. The system went live in December 2005, providing a mechanism for WellPoint agents to: The process had the dual benefit of reducing time and expense (including postage) associated with agent-handling and processing paper-based forms. Thus the impact on user experience and overall ROI were both very positive. Since its introduction, WellPoint's service adds 10,000 subscribers per month and has eclipsed 140,000 new members. A Coup for TradeHarbor The solution relies, in part, on the Voice Signature Service system (VSS) from TradeHarbor. WellPoint executives contacted TradeHarbor in late 2004 as part of a business process re-engineering project designed to enable prospective members to sign health insurance applications over the telephone. TradeHarbor was chartered in 2000 as a service company providing Voice Signature capabilities to replace or augment hand-written signatures. Its flagship product, VSS, is a telephone- and Internet-based service. The WellPoint use case demonstrates that VSS is recognized as a legally binding signature by the Departments for Insurance in each of the states where VSS is deployed. An overview of the report is posted at: http://www.voicebiocon.co.uk/
One of every nine Americans is a member of a WellPoint (http://www.wellpoint.com) health plan. WellPoint, Inc. (#38 on the 2006 Fortune 500) is the largest health benefits company in terms of commercial membership in the United States. Through its nationwide networks, the company delivers a number of leading health benefit solutions through a broad portfolio of integrated health care plans and related services, along with a wide range of specialty products such as life and disability insurance benefits, pharmacy benefit management, dental, vision, behavioral health benefit services, as well as long term care insurance and flexible spending accounts. WellPoint's mission is to improve the lives of the people it serves and the health of its communities. About TradeHarbor:
TradeHarbor, Inc. (www.tradeharbor.com) was established in 1999 as the premier Voice Signature service. TradeHarbor’s service offering, The Voice Signature ServiceÔ, enables user authentication on the telephone and Internet by providing Voice Signature capabilities as a direct replacement or adjunct for hand-written signatures. This press release contains statements of a forward-looking nature
relating to future events or future financial results. Investors are cautioned that such statements are only predictions and
actual events or results may differ materially. In evaluating such statements,
investors should specifically consider various factors, which could cause actual
events or results to differ materially from those indicated from such
forward-looking statements. The Company undertakes no obligation to publicly
release the results of any revisions to these forward-looking statements that
may be made to reflect events or circumstances after the date hereof or to
reflect the occurrence of unanticipated events.
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