“Beyond SaaS”
TradeHarbor’s Web Service Approach
TradeHarbor’s Voice Signature Service is provided as a true Web Service (in accordance with the W3C definition) accessed via a secure API - a superior approach that differentiates TradeHarbor versus custom voice authentication implementations and hosted applications.
Superior economic model for the customer – the VSS minimizes upfront expense associated with custom voice authentication approaches; the VSS provides economies of scale (in scalability, peak-factor capacity, etc.); flexible pricing such as pay-as-you-go, or fixed pricing based upon contracted volume; the VSS allows your Return On Investment to begin with the first transaction.
Best way to leverage new technology – the economies of scale of the VSS minimize technology risk for TradeHarbor’s customers; TradeHarbor is committed to providing best-of-breed speech technologies in the VSS.
Eases the pain of integration – the VSS API can be integrated into virtually any platform in a matter of hours, minimizing the burden on internal enterprise resources and avoiding the complexity, time and expense of large-scale professional services contracts.
Reduces the maintenance burden – unlike voice authentication solutions that require ongoing maintenance, maintenance fees or maintenance contracts, all maintenance is the responsibility of TradeHarbor.
Facilitates cross-platform capability – TradeHarbor’s Web Service API allows the VSS to be quickly and easily integrated into any telephone, web or mobile platform or application, typically in a matter of hours.
Enables enterprise-wide availability – the cross-platform capability of the VSS enables an enterprise to establish a consistent approach to voice authentication across all touch-points used by its customers, employees and business partners. An enterprise customer who is enrolled in one business unit, can be authenticated or sign documents in that same business unit, or any other business unit – Enroll Once, Use AnywhereSM !
