“From CAPEX to OPEX”
Accelerating ROI Achievement with TradeHarbor’s Voice Signature ServiceSM
The Voice Signature Service (VSS) can uniquely enable an enterprise to achieve its goals of implementing the latest technology within the limits of its capital expenditure budgets by moving the expense to the operating budget on a pay-as-you-go basis with an attractive ROI.
Achieve enterprise-wide solution availability – since the VSS is a Web Service that can be easily integrated into any telephone, web or mobile platform or application, it enables an enterprise to implement a consistent approach to authentication across all of its customer, employee and partner touch-points. One case in point – many large enterprises have legacy touchtone IVR systems that have to be speech-enabled to implement voice authentication; the VSS can be integrated into virtually any touchtone IVR system without the time and expense of implementing speech recognition.
Shorten deployment times – As a Web Service, the VSS API can be integrated into virtually any platform in a matter of hours, allowing developers to quickly understand how easy it is to implement powerful business solutions without large-scale professional services expenditures.
Reduce/eliminate up-front expense – the VSS eliminates the time and expense in designing, specifying, purchasing, building, testing and deploying the voice file storage, processing systems, and voice authentication middleware hardware and software to implement the core voice authentication functionality, enabling the focus to be on the specific application of the VSS in the enterprise process.
Accelerate ROI achievement – the Voice Signature Service, as a Web Service, minimizes up-front capital expenditures and provides economies of scale that custom voice authentication implementations or hosted applications can’t match, which allows an enterprise to accelerate the Return on Investment in implementing the VSS and VSS-based solutions.
Avoid technology obsolescence – TradeHarbor is committed to providing best-of-breed technologies in the Voice Signature Service, which mitigates the technology risk associated with building or purchasing custom voice authentication solutions; for example, with the VSS user re-enrollment is never required if a superior verification engine technology emerges.
As a pioneer and leading provider of voice authentication, TradeHarbor is committed to continuous improvement of the Voice Signature Service, and continued innovation of industry-leading products and services.
