Channel Partners

Convergys Corporation (NYSE: CVG) is a global leader in relationship management. Convergys provides solutions that drive more value from the relationships their clients have with customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for their clients. For more than 30 years, their unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span many countries and languages. Convergys brings together world-class resources, software, and expertise to produce more than 1.5 million individual bills on behalf of their clients each day; to support more than 100 million subscribers; and manage the more than 1.7 million separate customer and employee contacts each day, both live and via electronic interaction. Convergys, a Fortune Most Admired Company for nine consecutive years, has approximately 70,000 employees in 82 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com. Convergys and the Convergys logo are registered trademarks of Convergys Corporation.

Intervoice (acquired by Convergys in 2008) is a world leader in delivering natural, intuitive ways for people to interact, transact, and communicate. Intervoice software and professional services enable innovative voice portal, IP contact center, hosted and mobile messaging, and self-service applications. More than 5,000 customers in 80 countries have relied on Intervoice, including many of the world’s leading financial and healthcare institutions, telecommunications companies, utilities, and governments. With its strong global brand, innovative technology, and large and loyal customer base, Intervoice is a leader in the software-based interactive voice response, contact center, and mobile messaging technology and applications markets. Intervoice is also recognized in the leader's quadrant among its peers as acknowledged in Gartner, Inc.’s ‘Magic Quadrant for Interactive Voice Response Systems and Enterprise Voice Portals, 2008’ report published February 19, 2008. The report states that “Intervoice has a strong track record and experience in delivering IVR and speech applications through packaged applications, complemented by service engagements.” Intervoice systems have been proven in more than 23,000 implementations worldwide at companies across a variety of industries including: Ameritrade, Amtrak, Atmos Energy, Citibank, CSX Transportation, MasterCard, O2, Rogers Wireless, SBC, Travelocity, Verizon and Vodafone. A Microsoft Certified Partner and Certified Partner for Learning Solutions, Intervoice is headquartered in Dallas with offices in Europe, the Middle East, South America, Africa and Asia-Pacific.

For more information, visit www.convergys.com.

DemandVoice is a rare and effective blend of IVR and Web professionals. Our shared passion has formed a creative group dedicated to hosting the ultimate interactive user experience using multiple converged technologies and open culture. Our goal is providing secure, easy-to-use, economical, and unlimited standards-based voice application hosting capacity.

DemandVoice uses a partner centric approach. We don't produce our own VoiceXML browser, speech recognizer, or speech synthesizer, so we are free to recommend the most appropriate technology and fully comply with our Customers' requirements. Another component of our value proposition is connecting Customers to Partners and Partners to Partners. Effective relationships promote better business for DemandVoice and industry.

For more information, please visit: www.demandvoice.com.

The FutureWorks Group is a Managed Service Provider of UID and AIT and related business applications. The FutureWorks Group’s UID solution, known as the Item Identity Management™ (I2M™) system is enabled by the Boeing Opportunistic Parts Marking (OPM) patent. Originally developed by Boeing to provide a highly flexible, highly functional and affordable system for item identification and tracking for military aircraft parts, the patented process and technology for serialized parts marking was refined into the Opportunistic Parts Marking concept through Boeing’s work with the Army. Boeing and The FutureWorks Group have worked collaboratively to develop the I2M™ system to support UID adoption by OEMs, suppliers, and DoD programs. I2M™ simplifies UID requirements management and allows you to focus on running your business. By choosing I2M™ you can reduce your learning curve, reduce your overall UID operating costs and ensure UID compliance while getting knowledgeable, reliable service.

For more information, please visit: www.fwuid.com

Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company's solutions, which can be deployed via an on-premise or hosted model, include vertical-specific applications for insurance and collections. Interactive Intelligence was founded in 1994 and has more than 4,000 customers worldwide. The company is among Software Magazine's 2010 Top 500 Global Software and Services Suppliers, and Forbes Magazine's 2010 Best Small Companies in America. Interactive Intelligence is also positioned in the leaders' quadrant of the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide report (Feb. 22, 2010). The company employs more than 800 people and is headquartered in Indianapolis, Indiana. It has 19 offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific.

For more information, please visit: www.inin.com.

SyndicIT was founded to provide enhanced technology based tools for highly specialized industries. In the multi-housing industry we call these solutions "tools for asset performance." We believe the next major wave of technology in multi-housing is moving to property automation. SyndicIT SaaS - Capture, Store, Manage and Share All Your Enterprise and Property Electronic and Paper Files. Enterprise Content Management (ECM), it's where multi-housing industry IT is headed. Everything else is moving at the speed of light. Why not the paper? The management electronic documents has become mission critical!

Property operations are awash in a storm of electronic documents and paper. Wasting time and creating unnecessary expense. The need to unravel your most valuable business assets -- your business records, business files and resident files from the thrash of complex computer applications, inadequate storage schemes, software changes and upgrades is not only smart but prudent. Isn't it time for a single, unchanging foundation platform to be deployed that keeps these assets secure, easily accessible and stored so that you can find them instantly? The universal, digital enterprise content management solution to do this, called SyndicIT, is here - imagine any document immediately available 24/7, anywhere, anytime, merely a click or touch away. SyndicIT, it is where multi-housing IT is headed.

For more information, please visit: www.syndicIT.com

Microsoft Tellme and its sophisticated speech recognition platform are at the forefront of a new wave of speech-enabled innovations and products spanning automobiles, mobile devices and personal productivity software that fundamentally improves how people use the phone to get the information they need everyday. By combining web applications and a voice interface, Tellme's services let businesses deliver robust functionality on the phone to the consumers they serve.  People simply say what they want and get it. Some of the services running on Tellme's platform include next generation customer self-service, logistics/supply chain, healthcare services, financial services and ordering for some of the largest companies in the world. Today, the Tellme cloud-based speech platform actively handles more than 10 billion voice requests per year, or 300 per second, and it is used by more than 40 million people every month. This makes it the largest speech platform in the world. Tellme is a Microsoft subsidiary based in Mountain View, Calif.

For more information, please visit: www.microsoft.com/en-us/tellme/

USAN provides a portfolio of world-class SaaS contact center solutions to enterprises and carriers over a high-availability (99.999%), fully redundant infrastructure. The USAN platform in the cloud offers comprehensive products from automatic call distributor (ACD), interactive voice response (IVR) with speech, outbound dialer, workforce management, call recording to Vision reporting. Since the USAN platform is delivered via a Software-as-a-Service (SaaS) model, clients reduce costs and have the latest contact center technologies. The USAN Professional Services team delivers on time and under budget so that customers are connected to businesses with more information, more quickly and intuitively thereby increasing customer loyalty. USAN received the highest marks for customer service in the independent 2009 Hosted Contact Center Infrastructure Market Report by DMG Consulting, LLC.

Voxeo (www.voxeo.com) makes voice applications easy to build and deploy. The company's common sense approach isn't rocket science: Offer a great platform. Make it exceptionally easy for people to try, buy and use. Provide amazing support. The approach has made Voxeo a leading choice among developers and the answer for companies who don't subscribe to the mentality that a powerful solution needs to be complicated and expensive. More than 37,000 developers and enterprise customers - including half of the Fortune 100 - use Voxeo's Prophecy Platform and Hosting to deliver innovative IVR, VoIP, outbound notification, unified communications and a new generation of SIP-powered solutions. Anyone can immediately download the Prophecy Platform or sign up to use Voxeo's hosted developer portal for free at www.voxeo.com/free. Voxeo is an employee-owned company with headquarters in Orlando, Beijing, Cologne and London. The company's Prophecy Platform has been downloaded more than 30,000 times since its launch in 2006 and its standards-based IVR hosting platform is the largest in the world and the only one backed by a 100% uptime guarantee.

For more information visit www.voxeo.com or call +1 (407) 418-1800 or +44 (0) 20 7887 6085 in the UK and Europe.