Whether in the Construction Industry or a wide variety of other industries providing customers with in-the-field services, companies with a field service component depend on efficient and secure communication among dispersed field employees, dispatch and central office personnel. Depending on the size and type of organization, field services may involve a small staff in a local area or thousands of field personnel internationally.
Effective management of field operations requires a continuous flow of often-sensitive information to and from the field. In the Construction Industry, for example, this information includes customer requirements, project schedules, costs, supplier performance, job specifications and status, and other intellectual capital and know-how of the company. Secure authentication of individuals accessing this information – employees, contractors, suppliers and other personnel – is crucial to protecting sensitive company and customer data.
In this Flash demonstration for the Construction Industry, you will see the following scenario: