Demos
OUR INDUSTRY SOLUTIONS > Financial Services
Leaders across the financial services spectrum – e.g., banks, insurers, investment management firms, credit card issuers and processors – are seeking to benefit from the first-mover competitive advantage of offering security and convenience to their customers, while saving costs and increasing market share via customer acquisition and retention. TradeHarbor’s voice authentication solutions offer Financial Services organizations of all types a competitively compelling package – an improved customer experience, cost advantages in both implementation and maintenance, and state-of-the-art multi-factor authentication technology.
Financial Services Demos
- Banking - Evergreen Bank (a ficticious bank)
- Mortgage - Merrlin Mortgage (Screencast)
- ATM Authentication (iPhone) - Diebold
In the Financial Services industry, TradeHarbor’s Voice Signature ServiceSM provides:
- - Credit card activation – the ideal time to enroll the cardholder’s Voice Signature
- - Customer service authentication of the account holder – either live agent or self-service
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- FFIEC Compliance – multi-factor authentication for high value / high risk transactions, e.g:
- Brokerage trades
- Wire transfers
- Address changes
- Asset allocation adjustments
- - Consumer-facing self-service password and PIN reset
- - Mobile banking applications – authentication to ensure that the account holder is performing the transaction
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- “Paperless” remote document signatures, e.g:
- Authorization forms
- Loan / mortgage applications
- Wire transfers
In this suite of Flash demonstrations for the Financial Services industry, you will see the following scenarios:
| Banking | Mortgage Services | |||||||||||
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